Privacy Policy

At Hair & Soul Wellness Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, services, and products.

Information Collection

We may collect personal information such as your name, contact details, and preferences when you book appointments, sign up for newsletters, or engage with our services. We also collect non-personal information, like website usage data, to enhance your browsing experience.

SMS Collection: When you opt-in to receive SMS messages from Hair & Soul Wellness Hub, we collect your mobile phone number and consent to receive marketing messages. This includes information such as cart abandonment details collected through cookies or plugins.

Use of Information

We use your personal information to provide and improve our services, communicate with you, and tailor our offerings to your preferences. We may also use aggregated, non-identifiable data for analytics and marketing purposes.

SMS Abandoned Cart: Our website uses cookies to help keep track of items you put into your shopping cart, including when you abandon your cart. This information is used to determine when to send cart reminder messages via SMS.

Data Security

We take precautions to protect your information and utilize industry-standard security measures to prevent unauthorized access, disclosure, or alteration of your data.

Disclosure to Third Parties

We may share your information with trusted third-party service providers to facilitate our operations and improve our services. However, we do not sell, trade, or rent your personal information to other parties.

Third-Party Data Sharing: This excludes text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Location Tracking and Location-Based Services

If our services involve location tracking or location-based features, we will fully describe how that data is collected and for what purpose.

Location Tracking: If applicable, we will explicitly state how location data is used to provide location-based offers or services.

Your Choices

You have the right to review, update, and delete your personal information. You can also opt-out of receiving marketing communications from us by following the unsubscribe instructions in any email or SMS we send you.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to control cookie preferences. For SMS services, cookies may be used to track abandoned carts and enhance your experience with relevant reminders.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this policy regularly.

Consent

By using our services, you consent to the practices described in this Privacy Policy. If you have any questions or concerns about your privacy, please contact us at info@hairandsoulhub.com.au.

Effective Date: 16/08/2023

Thank you for trusting Hair & Soul Wellness Hub with your personal information. Your privacy is important to us.